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Conflict Management at Work
January 8, 2020 @ 12:00 pm - 2:00 pm EST
A seminar for MGH faculty with HMS academic appointments and PhD graduate students in research.
This seminar will explore the benefits of understanding conflict and provide a pragmatic, situational approach to conflict resolution. Melissa Brodrick will demonstrate how and when to use the conflict-handling styles effectively and coach participants to initiate productive dialogue to deal with conflict situations.
Facilitators: Melissa Brodrick, MEd, Harvard Medical School Ombudsperson