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Conflict Management and Feedback

December 16, 2020 @ 12:00 pm - 1:30 pm EST

Conflict Management and Feedback: A tool for growth and change (not a dreaded weapon)

This session focused on understanding the barriers to resolving conflict among health care team members and developing skills for using frame-based feedback as an effective way to resolve conflict. Participants worked together, applying the skill of using frame-based feedback to foster relationship building on all levels.

Facilitator:
Jo Shapiro, MD, FACS, Associate Professor, Otolaryngology-Head and Neck Surgery, HMS; Senior Faculty for the Center for Medical Simulation in Boston; Consultant for the MGH Department of Anesthesia, Pain and Critical Care; and Founder, Brigham and Women’s Hospital Center for Professionalism and Peer Support



Details

Date:
December 16, 2020
Time:
12:00 pm - 1:30 pm EST
Event Categories:
,

Venue

Virtual

Organizer

Center for Faculty Development (CFD)
Phone:
(617) 724-0818
Email:
cfd@partners.org