Session closed to LEADERSHIP DEVELOPMENT PROGRAM (LDP) FOR RESEARCHERS selected participants only. In this interactive session, Dr. Minehart discussed the importance of speaking across authority gradients, as well as giving effective receiver-focused feedback. She taught and demonstrated an array of strategies and techniques. Using simulated cases, participants had the opportunity to practice these skills in […]
Conflict Management and Feedback: A tool for growth and change (not a dreaded weapon) This session focused on understanding the barriers to resolving conflict among health care team members and developing skills for using frame-based feedback as an effective way to resolve conflict. Participants worked together, applying the skill of using frame-based feedback to foster […]